Customer Service Coordinator / Branch Manager will be present at the hospital at the time of hospitalization and discharge, thus ensuring smooth processing and a hassle-free admission/discharge.

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• Provide complete information on the Pre & Post treatment procedures

• Assist in scheduling appointments with Doctor for onsite consultation

• Arrange for OPD consultation and assist in necessary Pre-treatment procedures. Provide complete assistance during hospitalization process

• Regular visit during Customer’s hospital stay to ensure comfort and address any concerns

• Continuous follow up with doctors and hospitals regarding the treatment process and health status

• Arrange Concierge and Language Interpretation services

• Support during post treatment and recovery stages